PLS Dispatch Pro

2021 Lesson 15: Mental Illness

Release Date: 

7/1/2021

This one-hour lesson helps prepare 9-1-1 dispatchers to handle calls involving mental illness. It addresses: 


- The significance of mental illness to the public safety community. 

- Strategies for first responders. 

- Depression.

- Bipolar Disorder.

- Anxiety Disorders.

- Obsessive-Compulsive Disorder (OCD).

- Post-Traumatic Stress Disorder (PTSD).

- Schizophrenia.

- Personality Disorders.

- Non-Suicidal Self-Injury.