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PLS Dispatch Pro
2021 Lesson 15: Mental Illness
Release Date:
7/1/2021
This one-hour lesson helps prepare 9-1-1 dispatchers to handle calls involving mental illness. It addresses:
- The significance of mental illness to the public safety community.
- Strategies for first responders.
- Depression.
- Bipolar Disorder.
- Anxiety Disorders.
- Obsessive-Compulsive Disorder (OCD).
- Post-Traumatic Stress Disorder (PTSD).
- Schizophrenia.
- Personality Disorders.
- Non-Suicidal Self-Injury.
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