This is an crisis management course for Iowa police officers. It explains three basic categories of people experiencing a mental health crisis (“PICs”) and examples of what might precipitate a mental health crisis. The lesson describes behaviors that might indicate a person is experiencing a mental health crisis and the crisis cycle. The lesson provides warning signs indicating that a PIC might be dangerous. The lesson provides detailed guidelines for interacting with PICs and de-escalating the crisis. 

The Iowa Law Enforcement Academy has reviewed the 2022 PLS Online Crisis Management lesson and found that it meets the criteria for annual in-service mental health training as outlined in Iowa Administrative Code r. 501-8.1(4).