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PLS ONLINE DISPATCHER TRAINING TOPICS

PLS online reality-based training examines actual 9-1-1 calls. Calls used in past lessons include: 

  • dispatcher guides caller step-by-step in dealing with home intruder

  • dispatcher guides child in burning building to safety

  • rape – kidnapping

  • shooting at a day care 

  • child reports parent’s heart attack

  • attempted robbery & stabbing

  • domestic disputes 

  • 911 hang-up by caller being raped 

  • 911 call where caller is the murderer

  • bomb on MLK Day parade route 

  • fire at family residence

  • caller shoots one intruder/captures second one 

  • child reports his mom’s medical emergency 

  • restaurant manager robbed and murdered 

  • motorist reports house fire 

  • excited delirium/death of man being tased 

  • elderly woman mauled by dogs

  • child reports his mom’s medical emergency 

  • restaurant manager robbed and murdered 

  • gang shooting outside store

  • attempted abduction of school girl 

  • caller witnesses murder 

  • false report made to cover-up a shooting

  • dispatcher helps bystander and father deliver a baby 

  • armed robbery 

  • directing CPR effort to save a child 

  • suicide intervention by dispatcher of caller about to jump from a tower 

  • hit & run of pedestrian 

  • report of a bomb on a train 

  • hysterical caller reports that her daughter is not breathing 

  • motorist who reports an impaired driver and witnesses subsequent vehicular homicide

877-653-5366

P.O. Box 52 - Washington, IA 52353

©2020 by Police Legal Sciences, Inc.