This one-hour lesson helps prepare 9-1-1 dispatchers to handle calls involving mental illness. It addresses: 

• The significance of mental illness to the public safety community.

• Strategies for first responders.

• Depression.

• Bipolar Disorder.

• Anxiety Disorders.

• Obsessive-Compulsive Disorder (OCD).

• Post-Traumatic Stress Disorder (PTSD).

• Schizophrenia.

• Personality Disorders.

• Non-Suicidal Self-Injury.